FAQs

Can you arrange for a same day delivery within Singapore? 

Yes we can! If your items are in stock, we could arrange for our own fleet delivery or use Grab delivery for non-bulky items for a fee subject to distance and availability of fleet. Drop us an email at info@kpocuration.com and let us know what you need.

How do I include a special note to my delivery? 

Email us at info@kpocuration.com with your Order Number within 24 hours of Order Confirmation and we will try our best to include your notes in the delivery. 

Can I track my delivery? 

Yes! You will receive a tracking number when your shipment is dispatched from us. 

How long will it take for my orders to reach me? 

  • Delivery is typically around 1-2 weeks upon Order Confirmation, you will receive an email notification when your products have been shipped out. Kindly note that delivery might take 3-4 weeks due to the Covid-19-related global movement restrictions
Do you offer free delivery? 
  • Yes, please read about our Shipping policy here.
    What currency are the prices quoted in?
    • All prices are quoted in SGD and excludes GST

    Do you provide Refund & Exchange?

    • Yes we do, please read the terms and conditions here

    Why doesn't my discount code apply to the entire cart?

    • Discount codes do not apply to Sales item(s) and Gift Cards

     Contact us

    • If you have any inquiries that are not addressed above, kindly email us at info@kpocuration.com  and we will reply you promptly. :)