FAQs

Can you arrange for a same day delivery within Singapore? 

Yes we can! If your items are in stock, we could arrange for our own fleet delivery or use Grab delivery for non-bulky items for a fee subject to distance and availability of fleet. Drop us an email at info@kpocuration.com and let us know what you need.

How do I include a special note to my delivery? 

Email us at info@kpocuration.com with your Order Number within 24 hours of Order Confirmation and we will try our best to include your notes in the delivery. 

How long will it take for my orders to reach me? 

  • Delivery is typically around 5-14 days upon Order Confirmation, you will receive an email notification or an SMS when your products have been shipped out. Kindly note that there might be some delay in international shipping due to the Covid-19-related global movement restrictions.
Do you offer free delivery? 
  • Yes, please read about our Shipping policy here.
    What currency are the prices quoted in?
    • All prices are quoted in SGD and excludes GST

    Do you provide Refund & Exchange?

    • Please read our terms and conditions here

    Why doesn't my discount code apply to the entire cart?

    • Discount codes do not apply to Sales item(s) and Gift Cards

     Contact us

    • If you have any inquiries that are not addressed above, kindly email us at info@kpocuration.com and we will reply you promptly. :)